The Home Emergency Technician app makes it easy to:
- Check the property address on the claim and the appointment time you’ve been given
- Get a notification when the engineer is on their way to the property
- Provide any additional photographs of the issue which will be attached to your claim and can be reviews by the claim handler and the attending engineer
- Review the details of your claim
- Add notes about anything you feel may be useful for the claim handler to know or to inform them of incorrect information in the claim details
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